Since I am a one man show you can imagine I am not a fan of returns, but will take an item back if it is in a condition where I can put it back into stock.
Buyer must reach out via email to yadayada@afnempire.com within 10 days of receiving the item. The 10 days starts when the tracking number shows the item has been delivered. On day 11 the item can no longer be returned for any reason.
Buyer is responsible to pay for return shipping. I’m good with providing free shipping to a buyer but return shipping is on the buyer.
Refund will only be issued if the item is returned within the 10 days and received in new unworn or unused condition.
Any questions, issues, complaints or praise…send to yadayada@afnempire.com You may exchange any product purchased from AFN Empire by following the instructions below. This department operates Monday through Friday, 8 a.m. to 4 p.m. PST. All emails will be answered within 24-48 business hours, excluding weekends and all major U.S. holidays.
Return/Exchange Address:
AFN Empire/Exchanges
1340 W Sparrow Dr
Chandler, AZ 85286
We do not provide return labels unless your order was incorrect or damaged upon delivery. Please contact us for further information on returning if you received an incorrect or damaged order. yadayada@afnempire.com
In the event you need to return a product, this must be completed within 10 days of your ORIGINAL delivery date. The 10 days starts on the day the tracking number has been marked delivered.
We do not accept any returns or exchanges on items that have been washed, worn, or appear to have been damaged by the customer. Any defective or damaged merchandise must be reported to our customer service team before returning so we can handle the situation on a case by case basis.
Please include a note in your return package with the following necessary information:
Items you want exchanged or refunded. Address to send shipment back to in the case of an exchange, if different then original shipping address Your order number (Example: AFN0001). If possible, also include the original packing slip, which serves as your receipt. We recommend all shipments sent back to our fulfillment center are done so via USPS Ground Advantage with tracking. We are not responsible for packages not received if sent via a non-traceable carrier*
Shipping is NOT refundable. Buyer is responsible to pay for return shipping.
Once your return shipment reaches me, I will contact you to confirm the return or exchange. If a return is requested, I will process the refund for the full amount of the item and any applicable tax (LESS $5 SHIPPING/RESTOCK FEE) back onto the original card used to purchase the product. The return/exchange process can take anywhere from 7-10 business days.
For faster processing, updating refund information, or any other inquiry not listed here, please email yadayada@afnempire.com
